Reviews for Woodland Park

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Posted On: 8/20/2018

MAGGIE AND MAINTENANCE STAFF ARE THE BEST

Moving is awful and stressful but Maggie and the Maintenance staff put up with all my quirks and came through with flying colors. Normally, once you sign a lease, customer service goes out the window. Not in this case and I truly appreciate it! I'm settled in, happy with my beautiful apartment and feel lucky I selected Woodland Park out of the many other options I had.

By: Anonymous Verified Resident

Posted On: 8/13/2018

Maintenance Staff Tony

Tony

By: Anonymous Verified Resident

Posted On: 7/1/2018

Wonderful Guide

My guide Maggie did a terrific job making me feel at home, and gave helpful information with a smile. 10/10 Customer service!

By: Anonymous Verified Resident

Read Property Manager's Response

Thank you for the feedback! We are so glad that Maggie was able to help you feel at home and answer any questions you had!

Posted On: 6/30/2018

Wonderful time

The process of leasing a home has always seemed daunting, but my guide Maggie took great care of me and did a terrific job showing me around! She was very helpful, answering all of my questions and provided crucial information with a smile. 10/10 customer service!

By: Anonymous Verified Resident

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Thank you for taking the time to write us a review! We truly appreciate it! At Van Metre, customer experience is of the upmost importance, so we are glad your time with Maggie was positive! Renting a home seems daunting to many people, but we are here to make everything go smooth and to help you move into a great home!

Posted On: 6/30/2018

Wonderful time

By: Anonymous Verified Resident

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Posted On: 6/30/2018

A wondeful and informative tour!

Maggie took her time to make sure that I had the apartment I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, building a working relationship I could trust. I could see myself actually living in a community such as this. It has exactly what I want and that is whatever I need, is a quick drive away."

By: Ryan Offerman Verified Resident

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Thank you for the feedback! We, at Van Metre, think it's awesome that Maggie was able to help you find an apartment that fit your needs. We hope you stay with us and live in our community! Thank you!!

Posted On: 6/29/2018

Truly outstanding community and terrific apartments

We just renewed our lease after living here for a year. We love our apartment - spacious 2BR, den, w/ 2 bath. The appliances are modern, maintenance staff VERY responsive. Very nice grounds for evening walks, friendly neighbors, great location. We intend to live here until we move back to Ohio.

By: Gabriel Hoffman Verified Resident

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Thank you for taking the time to write a review! We appreciate it! Also, thank you for stay with us for another year (and years to come!) We are so glad that you love Woodland Park and the community surrounding it!

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Posted On: 6/6/2018

Newly appointed Leasing office staff -Courtney Mills

This is the first time in 3years had good experience dealing with leasing office staff at woodland apartment . This comment is specially for Courtney Mills . She is very good at her work , very prompt in replying emails , easily resolves any issues , very approachable . .Courtney Mills , A Big Thank you and Appreciate your help Girl !!

By: Soanaal Patel Verified Resident

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Thank you for leaving feedback! We are so glad that you are having a positive experience with Courtney. Our staff is always here to help!

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Posted On: 5/29/2018

Staff

Marvin Toussaint: Excellent service, very nice, care and helpful person.

By: Dina Verified Resident

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Thank you for the review! We are so glad you have had a positive experience with Marvin.

Maintenance:

Posted On: 4/4/2018

Maintenance staff Leo

Loe is very helpful and hardworking person , he would always take extra step to fix any maintenance related problem . Thank you LEO , keep up the good work .

By: Soanaal Patel Verified Resident

Read Property Manager's Response

Thank you so much for the feedback! Our leasing staff is always here to help! Do not hesitate to call with any questions or concerns!

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Posted On: 4/4/2018

Courtney Mills

Courtney Mills is very efficient and quickly responded to my Email and took action on my query very promptly .

By: Soanaal Patel Verified Resident

Read Property Manager's Response

Thank you for the feedback! Our staff is always here to help with any questions or concerns that you have!

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Posted On: 2/24/2018

Move-in Review

I moved a week ago and the community is AWESOME !!!

By: Ramachandra Sri Harsha Achanta Verified Resident

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Thank you for the feedback! We are so glad that you are enjoying living here! We hope to continue to impress you and have you stay with us in the future.

Maintenance:

Posted On: 2/4/2018

Outstanding maintenance staff

We absolutely love the maintenance staff. They are always quick to respond to our requests, courteous and friendly. Most recently, Farid fixed our oven ... and on a Sunday! Normally this wouldn’t be such a big deal but we had planned a big get together for the football game. He was super friendly, explained to me what had happened, what was fixed and ensured we were satisfied with the work. I’d definitely consider the maintenance staff one of the perks of living in this development.

By: Anonymous Verified Resident

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Thank you for taking the time to us feedback! We are thrilled that you are having such a pleasurable experience with our staff. If you have any other concerns or questions please do not hesitate to call.

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Posted On: 11/15/2017

Great Job

Dawn Ingraham did a great job. She is very helpful person .

By: Singh Verified Resident

Posted On: 11/1/2017

A great place to start fresh!

The Woodland Park Apartments are phenomenal! From the open ended layout of their community to the friendly and eager staff, everything about this place screams home. Neighbors are courteous, have never had a problem finding parking, and most important, their units are affordable! It's a truly awesome place to live! Major shout out to my lease office member Courtney! She's been super helpful and friendly with all my questions since moving in, and always has a smile on while she works. Such a great example of why this community is so great. They do more than rent you an apartment, they give you a place to feel like part of a family.

By: Christopher Attia Verified Resident

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Thank you for the feedback! We are glad that you like the community and staff at Woodland Park. Welcome to the Van Metre family, and if you have any other questions please do not hesitate to call!

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Posted On: 9/5/2017

Carpet Cleaning

Darnell Levenberry did a excellent job of shampooing the carpet of the apartment on August 29. He deserve 5 star for his performance.

By: Jasmeet Sandhu Verified Resident

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Thank you for the feedback! We are glad to hear about your awesome carpet cleaning experience! We hope to continue to help with anything you need.

Posted On: 9/1/2017

Carpet Cleaning

I received a complimentary carpet cleaning for renewing my lease. My appointment was scheduled for between 9 - 11 a.m. I was impressed that the carpet cleaning technician, Darnell, arrived a little after 9 a.m. Most important, he did an excellent job and is very knowledgeable about carpet care and maintenance. Excellent job!

By: Anonymous Verified Resident

Read Property Manager's Response

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

Maintenance:

Posted On: 8/31/2017

Manuel Alvarado

We raised maintenance request for fire alarm , Manuel handled that request very nicely , he is so helpful , we are very much satisfied with his work .

By: Vikas Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

Posted On: 4/9/2017

Excellent maintenaince staff

I love this apartment complex, have been here for past 3 years. I am pleased with the hard working maintenance team !

By: Mini Saran Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

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Posted On: 3/9/2017

Maintenance/washer

I had an issue with my laundry (washer), Felipe really came through for me and fixed every problem,he was able to trace every fault. He most importantly listens and that is extremely important in customer service/maintenance !!as well as making you feel comfortable with your service.Thank you Felipe!!!! Kindest Regards, Rosemary S.

By: Rosemary S. Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

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Posted On: 1/27/2017

Maintainance

Maintenance Service is very good and our request is answered as soon as possible. Thank you .........

By: Sanjay Nikkam Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

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Posted On: 1/26/2017

Maintenance

Darnell provided excellent service. He was professional and kept me up to date on the status while he was waiting for the parts to finish the job. Awesome job.

By: Anonymous Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

Posted On: 11/21/2016

The leasing Agents are amazing

Love my stay here

By: Anonymous Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

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Posted On: 11/18/2016

Maintenance on Heater

Will resolved my issue with lack of heat quickly/promptly. Kept me updated daily on his next steps that will be taken to resolve the issue. He is the definition of a professional and I want to send thanks to him and the person who hired him.

By: Lawrence Carr Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

Posted On: 11/2/2015

New resident

Moved here in recently with family. Parking: There is always enough parking for us and guests. Security: While it is gated in a couple of entrances, it is yet to be gated in others, Security within the apartment can be enabled for a certain cost. Basic features like alarm for opening doors provided for free. Amenities: There is only one small children play area. Other amenities include Tennis courts and outdoor pool. Cable and Internet service for $75 has no option and imposed by default is not the greatest service and lot of followup needed before we could get this installed. Maintenance: Very responsive to even non-emergency requests and come with good solutions. However inventory Staff: Some of the friendliest and most helpful people incl. Natasha, Shanthal, Cassey - always patient, smiling and doing their job despite constraints like the cable solution Value: For me, this place is a costlier than previous place but has better schools overall and that's the bottom line Location: Near my office in Reston and hence commute is simple. Lot of shops incl. the pediatrics is very near. Noise: On Sunrise Valley and hence there will be constant ambient noise of passing vehicles. Not very loud though... Overall: the people in the leasing office and maintenance make it work! Wish there were more play areas for the kids...

By: Anonymous Verified Resident

Thank you for the feedback! We are so happy you renewed your contract and stayed with us for another year! We are happy you enjoyed your complimentary carpet cleaning as well.

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